FAQ
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General Question
AUS Internet is based in Cairns - Far North Queensland. Our entire team operates from here. We are an Australian owned and operated nbn & Opticomm service provider.
In short, we can provide a service pretty much anywhere in Australia. The only limitations may be where you reside in a smart community not serviced by nbn or Opticomm, or if there are restrictions within your building that prevent a service being connected
Firstly we are one of only a few Australian based service providers that don't use off-shore call centres. This means your money stays in the Australian Economy. We employ local people, and also support local services
Secondly, our team are telecommunications experts. Our professional backgrounds stem from within the industry. The team you speak to know all the ins and outs when it comes to your internet connection technology
Thirdly, we care about our customers. Nobody is just a number. We get to know you as individuals and treat you like family.
There's many reasons to choose AUS Internet, we could go on forever. Speak to one of our team members today to see how we can make the difference
We offer payment by Credit Card or Direct Debit from your bank account. For eligible Centrelink customers, we also offer CentrePay